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GOIN SafetyNET
Antivirus and Spam Filtering
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Need Email Service? - Learn more about GOIN LIFELINE Access.
Spam Filter Setup - click here to easily setup your filters online.
New Spam efforts - GOIN is now publishing Sender Policy Framework (SPF) records
for getgoin.net. Click here to learn more about SPF.
1. What is GOIN SafetyNET?
2. What does GOIN SafetyNET filter?
3. Do I need to enroll in this free service?
4. What happens when a virus is detected?
5. Do I still need to use antivirus software like Norton or McAfee?
6. What happens when spam is detected?
7. How do I create my own spam filters?
8. Will GOIN help me set up my filters?
9. Is it possible for legitimate mail to be blocked?
1. What is GOIN SafetyNET?
GOIN SafetyNET is the name of our email filtering service. The service is free to all existing and new GOIN customers.
2. What does GOIN SafetyNET filter?
All email that is sent or received using GOIN's mail systems is
individually processed by filtering software. In particular, each email message is
tested for known viruses and unsolicited junk email, commonly known as spam.
This service also applies to all virtual email servers provided by GOIN to hosting customers.
3. Do I need to enroll in this free service?
No enrollment is necessary! All email accounts provided to you by GOIN are automatically protected by GOIN SafetyNET!
4. What happens when a virus is detected?
When a message arives at our mail server and tests positive for a virus, the offending
message is not delivered. Instead, a warning message is sent via email to both the sender
and recipient.
The following message is a typical response from GOIN SafetyNET to a sender of a virus:
From: postmaster@getgoin.net
To: user@domain.com
Subject: GOIN SafetyNET WARNING: YOU MAY HAVE A VIRUS!
As a free service to our valued customers, GOIN scans all inbound and
outbound email for potential virus threats. As a result of these scans,
we've intercepted a message that you sent to one of our customers. This
message appears to be infected with a virus that could potentially cause
damage to a computer system. The details of this message are:
FROM: user@domain.com
TO: user@getgoin.net
SUBJECT: Subject text
INFECTING VIRUS: W32.Sircam.Worm@mm
GOIN advises you to take immediate action to ensure that your computer
system is virus free. Until these steps are taken, we further advise you to
disconnect from the Internet and refrain from sending or receiving email
messages. For additional information about the GOIN SAFETYNET service or
for details regarding your virus removal options, see our frequently asked
questions page at http://www.getgoin.net/safetynet.
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The following message is a typical response from GOIN SafetyNET to the intended recipient
of the infected email message:
From: postmaster@getgoin.net
To: user@getgoin.net
Subject: GOIN SafetyNET WARNING: YOU WERE SENT A VIRUS!
As a free service to our valued customers, GOIN scans all inbound and
outbound email for potential virus threats. As a result of these scans,
we've intercepted a message that was sent to you. This message appears to
be infected with a virus that could have potentially damaged your computer
system. The details of this message are:
FROM: user@domain.com
SUBJECT: Subject text
INFECTING VIRUS: W32.Sircam.Worm@mm
No additional action on your part is necessary at this time. For additional
information about the GOIN SAFETYNET service, see our frequently asked
questions page at http://www.getgoin.net/safetynet.
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5. Do I still need to use antivirus software like Norton or McAfee on my computer?
Absolutely! Our antivirus definitions are updated daily, however there is no absolute
guarantee that GOIN SafetyNET will catch ALL viruses! In addition, most viruses these
days are indeed sent via email but you can still be infected by viruses that are embedded
in file downloads from the Internet, floppy disks, CD-ROM's, etc. Therefore, keeping
a current version of antivirus software on your computer is critical.
6. What happens when SPAM is detected?
GOIN SafetyNET utilizes two separate systems to detect spam. The primary system tests
every incoming email for spam. If spam is identified, the email is rejected and a
rejection notice is automatically sent to the sending mail system. This system is
automatically provided for all getgoin.net email accounts.
The secondary spam-detecting system provides additional spam filtering for the
'false-positive' email messages that are able to penetrate the primary system. This
secondary system is the original spam-detecting portion of GOIN SafetyNET which has been
in effect since the original launch of this service.
The secondary system never rejects email based on its findings. Instead, it adds
information to the headers allowing you to control your own set of filters. Instructions
for setting up the spam WEIGHT system are listed below. This secondary system is a good
defense for those who wish to not take any chances of having legitimate mail rejected
from the first system. Any user may request that email destined to his or her email
account bypass the first spam-detecting system.
Continue....
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GOIN 307B NW 12thAvenue, Ava Missouri 65608 Phone: (888)680-4646
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